InterGen Connect App Privacy Policy

Last Updated: March 3, 2026

InterGen Connect (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the InterGen Connect mobile application and related services (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when using the Service.

Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Login credentials
  • Profile information

Profile Information

To create your profile, you may choose to provide:

  • Profile photos
  • Biographical information
  • Responses to profile questions
  • Professional and personal information
  • Preferences used for matching

This information is visible to other users of the Service.

User Activity

We may collect information about how you interact with the Service, including:

  • Profiles viewed
  • Matching decisions
  • Account settings

2. Information Collected Automatically

When you use the Service, certain technical information may be collected automatically.

This may include:

  • Device type
  • Operating system
  • App version
  • Approximate location derived from IP address
  • Usage analytics

This information helps us improve the performance and reliability of the Service.

3. How We Use Your Information

We use collected information to:

  • Create and manage your account
  • Display your profile to other users
  • Enable profile matching functionality
  • Operate and maintain the Service
  • Improve our products and features
  • Detect and prevent fraud or misuse
  • Respond to user inquiries and support requests
  • Comply with legal obligations

4. How Your Information Is Shared

We do not sell your personal information.

Your information may be shared in the following situations:

With Other Users

Profile information you choose to provide may be visible to other users of the Service.

Service Providers

We may share information with trusted third-party providers that help us operate the Service, such as:

  • Cloud hosting providers
  • Analytics providers
  • Authentication providers
  • AI services for improved matching accuracy

These providers may only use information to perform services on our behalf.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests from public authorities.

5. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

If you delete your account, your personal information will be removed or anonymized within a reasonable timeframe unless retention is required by law.

6. Data Security

We implement reasonable technical and organizational safeguards designed to protect your personal information.

However, no internet-based service can guarantee absolute security.

Users should take care to protect their account credentials.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information.

These may include the right to:

  • Access the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable

Requests can be submitted by contacting us at the email listed below.

8. Children's Privacy

The Service is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that a minor has provided personal information, we will take steps to remove the information.

9. Third-Party Services

The Service may rely on third-party services such as hosting, analytics, or authentication providers.

These services may collect information in accordance with their own privacy policies.

10. International Data Transfers

Your information may be processed and stored in countries other than your country of residence.

We take reasonable steps to ensure appropriate protections are in place when transferring data internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

If changes are material, we will notify users through the Service or by other appropriate means.

Continued use of the Service after updates become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

InterGen Canada Inc.
help@intergenconnect.com